# Graham Golf Cars

Canonical: /case-studies/graham-golf-cars

Customer story posted September 4, 2025. Graham Golf Cars operates multiple retail and rental locations across the Myrtle Beach area, serving vacationers and locals throughout the Grand Strand.

## What they run

Graham Golf Cars runs CIMARA Core, CIMARA digital waivers, and CIMARA POS for golf car rentals at five locations. The locations are campgrounds and commercial rentals. CIMARA POS is the mobile register at the rental counter and on the lot. Inventory, contracts, and returns stay on the rental record. Management and security teams use real-time tracking and searchable records. C&K Systems, Inc. is the Authorized Preferred Installation Partner Graham Golf Cars worked with on that desk. Storage rentals are coming soon.

## Challenge

Paper-based processes slowed operations and made end-of-day reconciliation cumbersome.

- Manual paperwork slowed the rental process and created stacks of forms to reconcile daily.
- End-of-day reporting and cash counts were time-consuming, often taking over an hour.
- Inventory tracking and security verification lacked visibility and relied on physical logs that were difficult to review.
- Customer wait times affected satisfaction, especially during the busy summer rental season.

## Results

- End-of-day reconciliation went from over an hour to ten minutes.
- Faster, smoother rental experiences for guests.
- Operational visibility and security from digital reporting and searchable records.
- Paper-based bottlenecks came off the daily close.

Quote, Graham Golf Cars, Myrtle Beach, SC: "Before C&K Systems, everything was paper. Now, we can find what we need in seconds, finish our day in minutes, and give customers a faster, easier experience. C&K helped bring our business into a more modern way of technology — and we can’t thank them enough."

## What's next for Graham

In this order.

1. Storage rentals. Coming soon. Request beta access: /contact?topic=sales&interested=Rentals&comment=Request+beta+access%3A+storage+rentals.#inquiry-reasons
2. Website Commerce online booking. The Website Commerce online booking component is in active deployment with early customers. Walk-up reservations continue to be made at the counter. Request early access: /contact?topic=sales&interested=Website+Commerce+Plugin&comment=Request+early+access%3A+Website+Commerce+online+booking.#inquiry-reasons
3. The CIMARA Ask AI dashboard for rental operators is launching November 2026.
4. Expanded inventory and sales reporting is coming in December 2026.
5. CIMARA Core accounting is coming in Q1 2027.
6. A comprehensive membership system is coming soon. Membership discounts by member are honored today at sales points.
7. CIMARA POS on Apple devices is coming soon.

Book a demo: /book-demo

Related: /golf-car-rentals, /equipment-rental-pos-software, /industries-we-serve/campgrounds-state-parks

Sources: https://cksystem.com/case-study/graham-golf-cars-modernizing-golf-car-rentals-across-the-grand-strand/ and https://youtu.be/P_DIOpd0Wvg
