# Who We Serve

Tourism Retail is everything a venue sells around the experience: merchandise, sundries, food, and rentals, at parks, zoos, aquariums, museums, outfitters, and destination retail. CIMARA ticketing sells timed-entry and general admission. CIMARA is the retail platform built for it. One checkout. The whole day. Golf car rental is the live demo on screen.

Ask your sales data anything, right from your phone: license heartbeat, operational questions, and dashboard insights. On every market, gift shop merchandise, sundries, and food sell at the counter today (online booking through the embeddable Website Commerce component is in active deployment with early customers), in one system for retail, tickets, rentals and bookings. CIMARA Core sells a ticket, a rental, or a booking with those items at one package price. A water park day pass with a towel and a combo meal. A theme park ticket with a souvenir. CIMARA ticketing sells timed-entry and general admission. Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter. Walk-up and advance reservations run at the counter today. The manager decides in CIMARA Core. NCR Counterpoint is one connected POS/back-office system when you need a downstream post — not the identity of CIMARA.

The public nav label is **Who We Serve**. URL stays `/industries-we-serve`.

## Who We Serve

- Destination retail: /destination-retail — first in the Who We Serve menu. A tasting with a bottle, a beach afternoon with a hammock, or a tour with a souvenir at one package price. Gift shops, wineries, tastings and tours, hammock and beach stores, outfitters, and boutique tour operators. No gate. CIMARA runs the sale wherever your visitors stop: the park, the gift shop, the winery, the outfitter, the recreational rental, and the tour. Recreational rentals are the bike, the kayak, the paddleboard, the boat, and the gear beside them. US shops first, then Puerto Rico and the US Virgin Islands, then Canada. Cross-merchant perks are not available today. We built the system we wished we had.
- Golf Car Rental: /golf-car-rentals — beach-town fleets that deliver to rental homes and condos, campground and RV-resort counters for weekly and seasonal campers, and dealers that sell and rent. Trusted by many of South Carolina's largest golf car operators and campgrounds. CIMARA Core screens: /frontier-core
- Recreational Equipment: /equipment-rental-pos-software — a kayak, bike, board, or boat with a dry bag or a snack at one package price. Bicycle and e-bike rentals, ATV rentals, snowmobile rentals, kayak, and boat. Adventure parks — zip-line, climbing, and harness courses — sell a timed session with a detailed digital waiver on the same checkout.
- Outfitters: /industries-we-serve/outfitters — a trip with tackle and a snack at one package price
- Tour Operators and Guided Tours: /industries-we-serve/tour-operators — a guided trip with a digital waiver, staged gear, and a souvenir at one package price. CIMARA POS keeps selling with no signal and syncs when the connection returns.
- Campgrounds & State Parks: /industries-we-serve/campgrounds-state-parks — a named site, a golf car for the week or the season, and ice, firewood, and the shop at one package price. A visitor-center counter and a park concession stand run the same checkout, and an RV park's general store is the same mixed retail. Graham Golf Cars runs that rental desk at campgrounds and in commercial rentals: /case-studies/graham-golf-cars.
- Ski Shop, Board Rentals, Lift Tickets: /industries-we-serve/ski-resorts — a rental with goggles and a lodge meal at one package price. CIMARA ticketing sells lift tickets. Entry checks at the lift are coming soon in CIMARA Essentials.
- Zoos, Aquariums and Nature Venues: /industries-we-serve/zoos-aquariums-nature-venues — timed admission with the gift shop, a cart, and an encounter at one package price. Season passes are coming soon. A comprehensive membership system is coming soon. Membership discounts by member are honored today at sales points. CIMARA works alongside Gateway Ticketing and Blackbaud Raiser's Edge NXT for venues that use them. School and group sales, donation add-ons at checkout, and tax-exempt sales work today on every lane. CIMARA POS is live. CIMARA Ask AI works with CIMARA Core, and with NCR Counterpoint for shops still on it. Ask what sold with each exhibit or encounter and what to reorder.
- Marina / Ship's Store: /industries-we-serve/marinas — a slip with bait, ice, and snacks at one package price. Boat, kayak, and paddleboard rentals check out on the same ticket.
- Wineries: /industries-we-serve/winery-point-of-sale-solutions — a tasting with a bottle to take home at one package price. Vineyard tours and tastings booked together, with the bottle, the case, and gift shop merchandise on the same checkout. A brewery flight, a distillery tasting, or a tasting-room pour rings the same way. Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.
- Airport Shops and Concessions: /industries-we-serve/airport-shops-concessions — a meal and a last-minute gift at one package price
- Fixed-Base Operators: /industries-we-serve/fixed-base-operators — fuel, a hangar, and the pilot shop (headsets, snacks, charts) at one package price. One checkout for fuel, hangar, flight lessons, rentals, and the shop. Built-in flows are rentals, CIMARA ticketing, reservations, and a hangar on a recurring schedule. CIMARA POS checks out at the ramp or the desk. CIMARA Ask AI is the shop analytics add-on.
- Hospital Gift Shops and Cafeterias: /industries-we-serve/hospital-gift-shops-cafeterias — flowers, a card, and a cafeteria meal at one package price
- Stadiums and Arenas: /industries-we-serve/stadiums-and-arenas — a ticket with a jersey or a concession voucher at one package price. Alcohol age checks work today at the stand, the counter, and self-checkout, on every CIMARA POS and CIMARA SCO lane. /industries-we-serve/arenas-scan-and-go redirects here.
- Water parks: /industries-we-serve/water-parks — a day pass with a towel and lunch at one package price. Cabanas, lockers, and tubes are named units. Cashless wristbands are coming soon. Card pre-auth tabs work today.
- Museums, Arts, Cultural and Theatre: /industries-we-serve/arts-cultural-and-theatre — science, history, and children's museums, galleries, cultural centers, performing arts, theaters, and dinner shows. Admission or a dinner package with the shop. A birthday-party package or a tour with a souvenir photo at one package price. Will-call and season subscriptions are not on this ticket. Online timed tickets and gate scanning are coming soon. A comprehensive membership system is coming soon. Membership discounts by member are honored today at sales points. CIMARA works alongside Gateway Ticketing and Blackbaud Raiser's Edge NXT for venues that use them. /industries-we-serve/arts-and-cultural-activities and /industries-we-serve/theaters-and-dinner-shows redirect here.
- Golf pro shops: /industries-we-serve/golf-pro-shops — a green fee with a polo and a sleeve of balls at one package price. Members charge the account.
- Powersports rentals: /industries-we-serve/powersports-rentals — an ATV, UTV, jet ski, or snowmobile rental with goggles and a logo shirt. License scan, the rental contract, and a waiver for each rider.
- Bike and e-bike rentals: /industries-we-serve/bike-and-ebike-rentals — a cruiser or e-bike with a lock and a water bottle at one package price. E-bike riders sign a detailed waiver with an age check.
- More Places We Serve: /industries-we-serve/more-places-we-serve — small amusement parks and family entertainment centers, resorts with more than one outlet, festivals and temporary events, and cruise port and terminal retail, all on one inside-sales checkout. The gate and admission scanning stay with the ticketing system already in place.

## Coastal region

Frontier Retail, Inc. lives and works in coastal Carolina. We specialize in tourism-based businesses along the Southeast and Mid-Atlantic coast: Virginia, North Carolina, South Carolina, Georgia, and Florida. Strong, reliable partnerships are crucial in a retail environment. Our partnership with C&K and a reliable hardware supply chain are why stores get fast diagnosis and fast replacements, and keep selling. We diagnose remotely and ship replacement hardware, so a store is back up without waiting for a technician. Wireless setups mean little local work. Hurricane recovery works the same way: plan for storm season, keep backups current, recover remotely, and ship replacement hardware so stores are selling again after a storm. Storm emergencies: call (843) 277-8555, Mon–Fri 8 AM–5 PM ET. Need coverage outside these hours? After-hours emergency support contracts are available. Contact for more info: /contact or (843) 277-8555. C&K Systems, Inc. is our Authorized Preferred Installation Partner.

## Availability

Ready to demonstrate / sell: walk-up **rentals**, **Ask dashboard**, **SCO** (self-checkout), general **retail transactions with inventory-type items**, and a **package price** for a ticket, rental, or booking with gift shop or food. Merchandise sells at the counter today, in one system for retail, tickets, rentals and bookings. CIMARA ticketing sells timed-entry and general admission. Online booking via the embeddable Website Commerce component is in active deployment with early customers. Walk-up reservations continue to be made at the counter.

## Coming soon

- Loyalty and member discounts are available today. Season passes are coming soon. A comprehensive membership system is coming soon. Membership discounts by member are honored today at sales points. Multi-member and family memberships and added membership benefits are coming soon. Member discount structures already ship on CIMARA POS and CIMARA SCO.

CIMARA ticketing, reservations at the counter, and detailed digital waivers are available. Online booking via the embeddable Website Commerce component is in active deployment with early customers. CIMARA Rentals is available. Rent it by the hour or by the season in CIMARA Core.

## Industry films

each industry page plays a CIMARA film recut on 2026-10-31 (the tour operators film and the marina, campgrounds, winery, and equipment recuts are dated 2026-11-02). It opens on a light CIMARA card, shows five scenes with the CIMARA logo pill on every caption, and ends on a soft white card with the offset muted CIMARA mountain. Every film closes with the same spoken line: Call Frontier Retail for more information about the CIMARA platform of retail solutions. (843) 277-8555, Mon–Fri 8 AM–5 PM ET. CIMARA is pronounced si-Mara. The Ask scene says CIMARA Ask AI shows what sold, right on your phone; CIMARA Ask AI is live and updates overnight. Names and figures on screen are sample data. Films: Gate to Golden Hour (/industries-we-serve/airport-shops-concessions, `/videos/industries/airport/airport.mp4`, PT46.8S); One Port, One Day (/industries-we-serve/outfitters, `/videos/industries/alaska/alaska.mp4`, PT52.8S); Pedal Out, Roll Home (/industries-we-serve/bike-and-ebike-rentals, `/videos/industries/bike/bike.mp4`, PT49.7S); Check In, Head Out (/industries-we-serve/tour-operators, `/videos/industries/tour-operators/tour-operators.mp4`, PT59.5S); One Town, One Day (/destination-retail, `/videos/industries/destination/destination.mp4`, PT45.7S); Lift Twelve, Dawn to Dusk (/equipment-rental-pos-software, `/videos/industries/equipment/equipment.mp4`, PT58.8S); Wheels Down (/industries-we-serve/fixed-base-operators, `/videos/industries/fbo/fbo.mp4`, PT48.4S); Gate to Grandstand (/industries-we-serve/stadiums-and-arenas, `/videos/industries/festival/festival.mp4`, PT45.2S); Tee to Table (/industries-we-serve/golf-pro-shops, `/videos/industries/golf/golf.mp4`, PT47.2S); Delivered to the Door (/golf-car-rentals, `/videos/industries/golfcar/golfcar.mp4`, PT49.7S); Small Comforts (/industries-we-serve/hospital-gift-shops-cafeterias, `/videos/industries/hospital/hospital.mp4`, PT49.0S); Dawn to Dock (/industries-we-serve/marinas, `/videos/industries/marina/marina.mp4`, PT55.6S); Off the Grid (/industries-we-serve/campgrounds-state-parks, `/videos/industries/parks/parks.mp4`, PT58.0S); Sign, Ride, Smile (/industries-we-serve/powersports-rentals, `/videos/industries/powersports/powersports.mp4`, PT53.0S); First Chair (/industries-we-serve/ski-resorts, `/videos/industries/ski/ski.mp4`, PT44.9S); Splash to Sunset (/industries-we-serve/water-parks, `/videos/industries/waterpark/waterpark.mp4`, PT44.7S); Tasting to Twilight (/industries-we-serve/winery-point-of-sale-solutions, `/videos/industries/winery/winery.mp4`, PT57.7S); A Day with the Wild (/industries-we-serve/zoos-aquariums-nature-venues, `/videos/industries/zoos/zoos.mp4`, PT47.9S).
